Return Policy/Terms and Conditions
We want you to be pleased with your purchase. If you are not completely satisfied with your purchase, you may exchange or return the item(s) if it is received at our warehouse in new condition. Please note that we do not offer free return shipping.
We will only accept returns or exchanges on merchandise purchased through our online store: Toes To Nose Boutique
Please follow the guidelines below:
- Unwashed, unworn, unused merchandise with original tags attached, may be returned within 7 days of purchase for a exchange, or for store credit.
- Customers are responsible for return shipping charges.
- Merchandise returned after the 7 day period will incur a 15% restocking fee which will be deducted from your total at the time of your return. Any items returned after the 7 day period will be for store credit only.
- Note that if the item/garments returned, DO NOT have original tags or are soiled NO REFUND OR EXCHANGE will be applied.
- E-gift cards are not eligible for returns, exchanges, or cash value.
- We will refund shipping charges only if the merchandise received was the WRONG item or if the item sent was defective and in new condition.
- If we identify an unreasonable return pattern, we may restrict or refuse future transactions from such customers.